JAL Group Suspend Services from Hiroshima-Nishi to Miyazaki, Kagoshima

Thank you for using JAL Group.

JAL Group will suspend scheduled services from Hiroshima-Nishi to Miyazaki, Kagoshima on and after November 1, 2010.
JAL Group's counter at Hiroshima-Nishi Airport will be closed on November 1, 2010 accordingly.
We wish to thank the kind patronage bestowed on us by the customers at the airport.

Changes or refunds of tickets for the affected routes will be handled as follows.
We apologize for the inconveniences caused by the suspension.

Changes or Refunds of Domestic Tickets

[Tickets purchased at Hiroshima-Nishi Airport or other JAL Group ticketing counters]

Changes or refunds of domestic tickets will be handled by or at the following:

• 1. JAL Website or JAL Domestic Reservations and Information
  *Except tickets based on shareholder discount, and tickets purchased with other than cash or credit cards. These types of tickets will be handled at 2 or 3 below.
• 2. JAL Group domestic airport counters or city ticket counter (Tokyo/Yurakucho)
• 3. Domestic Ticket Assist Service (available from 9:30 a.m. to 6:00 p.m. daily)
  *Tickets to be changed or refunded are accepted by mail, and the required transactions will be processed according to customers' requests.

Further inquiries will be answered by:

JAL Domestic Reservations and Information

0570-025-071*(toll) 7:00 a.m. - 8:00 p.m. daily
A voice guidance system will guide you. Please press "6" for English.

Contact numbers when calling international or from PHS. (toll)

Tokyo

03-5460-0522*

Osaka

06-6344-2355*

Sapporo

011-232-3690*

Nagoya

052-265-3369*

Fukuoka

092-261-2529*

Okinawa

098-863-8522*

[Tickets purchased at travel agency]

Tickets purchased from travel agencies will be changed or refunded at those locations.

September 21, 2010
Japan Airlines